Frequently Asked Questions

Get quick answers about how the Silver Jeans Circle Rewards program works.

Joining is free and quick! Create an account here and once you’re signed in, you’ll automatically start earning points on eligible purchases.

Already have an account ? You’re already in. Simply log in to your existing account and visit the rewards page to view your points and begin earning. Points apply to purchases made after your account is created, so be sure to sign in before checking out.

You earn points on almost everything you do with us. All members start in the Silver tier and earn 1 point per dollar spent, with higher earn rates unlocked as you move up through Sterling and Platinum. You’ll also earn bonus points for joining, adding your birthday, and following us on TikTok or Instagram.

Points convert at a fixed rate of 100 points equals $1. You can redeem them at checkout by selecting a reward before completing your order. The value will be applied to your cart and the points deducted from your balance. Rewards apply to a single order and can’t be combined with other promotions or discounts.

Tier status is based on a rolling 12-month period. You keep your tier for one year from the date you qualify. If you don’t meet the requirement again within that window, your tier will adjust to match your current activity.

If you have questions about your balance or see an issue with your points, our Customer Service team can help: Contact Us