Silver Jeans Warranty Policy guidelines for the Silver Jeans Online Store is as follows:

If you are not satisfied with your purchase, return it to us for a refund. We will refund any unwashed or unworn merchandise with a copy of your receipt or invoice. You are responsible for the shipping costs to return an item for credit or return. If your return situation involves unusual circumstances, please email us at customer_support@silverjeans.com and we will be happy to help.

You have a maximum of thirty days from date of shipment to return merchandise.
We will not accept garments that have been worn, abused or altered for fit.

Exchanges accepted on SAME STYLE items only, please include a note with your return stating what size you require, availability will be checked at time of processing, you will be notified by email

All Online Store returns are to be sent to the following addresses:

Canadian returns to:
Silver Jeans
555 Logan Avenue
Winnipeg , MB R3A 0S4

GROUND SHIPMENTS ONLY ALL AIR SHIPMENTS WILL BE REFUSED.

United States returns to:
DRI c/o SILVER JEANS
23001 54 th AVENUE SO  
KENT, WA 98032

GROUND SHIPMENTS ONLY ALL AIR SHIPMENTS WILL BE REFUSED.

Sincerely,